Privacy Policy

Information Collected and How It Is Used

We may collect, use, and process the following information about you:

1. Information You Provide:

• Data you submit via forms on the Website or email communication.
• Records of correspondence, including through the Website, email, telephone, or other means.
• Responses to surveys or customer research activities.
• Details of transactions conducted through the Website or other means.
• Information about your visits to the Website, such as traffic data, location data, and communication data.

2. Purpose of Use:

• To process transactions, including digital card and online payments.
• To set up, operate, and manage your account.
• To comply with legal and regulatory requirements.
• To provide information about promotional offers, products, and services (with your consent).
• To monitor transactions for fraud, money laundering, and other security purposes.

Traffic Data

We automatically collect certain non-personal information, including:

• IP Address: Used for traffic data and responding to requests.
• Referrers: Collected from your web browser for analytics purposes.
• System Information: Includes your operating system, platform, and browser type.

This data is not used to identify you personally.

Information Storage and Security

We take reasonable steps to secure your information, including encryption and other security protocols. However, you acknowledge and accept the inherent risks of transmitting information over the internet.

1. Storage and Disclosure:

• Information may be disclosed to associated companies, subsidiaries, or business partners for operational purposes.
• We may share your information with third-party processors, some of which may be located outside the European Economic Area (EEA).
• Any third-party processing will comply with our security measures and this Privacy Policy.

2. Security Measures:

• Secure Sockets Layer (SSL) technology is used to encrypt data during transmission.
• Passwords and sensitive data must be kept confidential by users.

Use of Cookies

Cookies are used to enhance your experience on the Website. By using the Website, you consent to our use of cookies.

1. What Are Cookies?

• Cookies are small files stored on your device to track browsing activity.
• Essential cookies are necessary for the Website's functionality.

2. Managing Cookies:

• You can delete or block cookies through your browser settings. For more information, visit www.allaboutcookies.org.

Disabling cookies may affect the functionality of the Website.

Telephone Calls

Calls to and from our Customer Contact Center may be recorded for training, security, and query resolution purposes.

Links to Third-Party Websites

Our Website may contain links to other websites. We are not responsible for their privacy practices and encourage you to read their privacy policies before submitting information. This Privacy Policy applies solely to information collected by our Website.

Retention and Disposal of Information

1. Retention:

• Financial information will be retained for up to 7 years to comply with legal obligations.
• Other information will be retained only as long as necessary for its intended purpose or as required by law.

2. Disposal:

• We will take all reasonable steps to securely dispose of information no longer required.

Changes to Our Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page and may also be communicated through other means. Please review this policy regularly to stay informed.

Accuracy and Access to Information

We aim to ensure that the information we hold is accurate and up-to-date. You have the right to access the information we hold about you and request corrections if needed. A small administrative fee may apply for data access requests.

Contact Us

For comments, questions, or requests related to this Privacy Policy, please contact us through the Contact Us section of our Website.